Trinity Church respects the trust you place in us. This policy explains what information our website may collect, why we use it, and the choices available to you.
Information you choose to share
When you use a form on this website, such as a contact or prayer-request form, you may share your name, email address, phone number, and the content of your message. Prayer requests can include personal or sensitive information; please share only what you are comfortable sharing.
Information collected automatically
Like most websites, our hosting and security providers may receive technical information when you visit, such as your IP address, browser type, device information, pages visited, referring page, and the date and time of your visit. We use this information to operate, secure, and improve the website.
How we use information
We use information you provide to respond to you, pray with or for you when requested, help you connect with Trinity, and keep the website safe and working well. We do not sell your personal information or use it for advertising.
Who may receive it
Information is available only to the Trinity staff or volunteers who need it to respond or provide ministry care. We may also use trusted service providers that help us host the website or process forms. Those providers may handle information only as needed to provide their services. We may disclose information when required by law or when necessary to protect people or the security of our website.
Links to other services
Some links take you to websites or services we do not operate, including Church Center for online giving. Their privacy practices apply once you leave this website, so we encourage you to review their policies before sharing information or making a gift.
Cookies and similar technology
This website is not designed to use advertising or cross-site tracking cookies. Our service providers may use necessary technical tools, such as server logs, to operate and protect the site. You can control many cookies through your browser settings.
How long we keep information
We keep information only for as long as reasonably needed to respond to your request, support ministry and church operations, meet legal obligations, or resolve a concern. When information is no longer needed, we aim to delete or securely dispose of it.
Security
We use reasonable safeguards intended to protect information shared with us. No website or transmission method is completely secure, so please do not send highly sensitive information through a website form.
Children’s privacy
This website is not directed to children under 13, and we do not knowingly collect personal information from children under 13 without a parent or guardian’s involvement. If you believe a child has shared personal information with us, please contact us so we can address it.
Your choices and questions
You may ask to review, correct, or delete personal information you have shared with us, subject to applicable law and church recordkeeping needs. To make a request or ask a privacy question, call us at (828) 262-5751 or use our contact page.
Updates to this policy
We may update this policy as our website or practices change. When we do, we will post the revised version here and update the effective date above.